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Home » » Store teaches police politeness

Store teaches police politeness

Police officers are being sent to a John Lewis department store - to learn how to be polite to the public.

The move, in Manchester, comes after a survey revealed some officers answered mobiles while talking to people or had inappropriate ring tones.

Superintendent Nadeem Butt from Greater Manchester Police came up with the idea to ask the store for help because its staff are so polite.

He said: "We all know they are fantastic at customer service - anyone who has shopped there will tell you that. I rang them up and said: 'Can we come down and have a look at what you do?'

"The main thing is that John Lewis treats customer service as a skill. You could be the best salesperson in the country but you still have to have regular training."

Officers from Supt Butt's force will receive their politeness training from the John Lewis store in Cheadle, Greater Manchester.

They will be trained to be more professional and considerate when dealing with victims of crime and witnesses.

They are being taught to spend more time listening to people, to keep victims updated on the progress of inquiries and to tell people exactly what happens after a crime is reported.

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